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[Fixed][Bug] Unable to log on accounts subdomain / IX
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[Fixed][Bug] Unable to log on accounts subdomain / IX 2020-06-14 10:03:05  
Hi,

Not sure what's the reason, but i'm unable to log in my account on IX or via accounts subdomain. I did the password reset procedure a few times to see if maybe symbols was the issue or the length but it didn't change anything.

What happens when i try to login is that the POST is done but it reloads the page and i get no error/message nor am i logged in.
Additional minor note: There shouldn't be a hidden input "remember" set to false as it sends 2 times a remember parameter with true & false as values if you check the checkbox.
Last edited by Harest, 2021-03-31 20:25:20
Fast Twisters Creator
Location: FR
2020-06-14 17:13:54  
Can you try
  • clearing your cookies
  • clearing your site data
and report back?
Last edited by Ozon, 2020-06-14 17:14:06
site development, media
Developer
Location: DE
2020-06-14 19:07:46  
I tried in another browser i never use just in case earlier but the same issue occured.
I just tried by clearing cookies & site data: still the same issue.
Fast Twisters Creator
Location: FR
2020-06-21 20:12:18  
Hi Harest,

thanks for your feedback. I've fixed the missing error messages. To know if I have something left to fix, I need you to try logging in once more.

site development, media
Developer
Location: DE
2020-06-22 03:51:37  
Hi,

Thanks, i now have a "Username or Password incorrect" message. So not sure why here since like i said in the OP i did several tests already. I don't think the legnth of the field is too small in the database for it to fail even when i tested the length (i didn't reduce it much though iirc). I know that when i created this account on the subdomain a while ago, i already couldn't connect as soon as i created it. I thought at this time it was reserved to admins maybe or something. I guess something is fucked with my account, but i'm sure of my login/password atm.
Last edited by Harest, 2020-06-22 03:52:52
Fast Twisters Creator
Location: FR
2020-07-01 02:49:31  
Hey,

Just a little update as I wanted to redo more testing with more standard passwords just to check again. The mails don't seem to be delivered for the password reset. I tried several time to get a mail the last +/- 10 min. and got nothing. I checked it wasn't Gandi.net having an issue but no, i can receive mails instantly without any issue.
Fast Twisters Creator
Location: FR
2020-07-02 21:20:42  
You should be able to log on to IX and TMX with Maniaplanet now. Accounts.mx at some point, too.
site development, media
Developer
Location: DE
2020-07-03 06:37:23  
Indeed, thanks o/.
Hopefully for Accounts.mx, but i'm almost more interested to know what's the cause of the issue than to be finally able to connect to it now :p.
Fast Twisters Creator
Location: FR
2020-07-03 08:30:21  
Hopefully we can update accounts.mx soon enough! Then you'll be able to see and edit more details of your profile.
site development, media
Developer
Location: DE
2020-07-09 02:56:21  
Apparently someone just signed up and had the same error i have. Could it come from a validation mail that never arrived?
Edit: On accounts subdomaine there's a link to get the activation mail again but when i try i've the error "Object reference not set to an instance of an object." so i assume my account was validated already.
Last edited by Harest, 2020-07-10 06:53:29
Fast Twisters Creator
Location: FR
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